Privacy Policy

SafeKidz Privacy Policy

Last updated: [29/09/2025]

SafeKidz (“we,” “our,” or “us”) is committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy explains how we collect, use, store, and disclose personal information, and how you can access or correct your information.

1. Collection of Personal Information

We collect personal information that is reasonably necessary for our activities, including:

Parent/Guardian Information: name, email, phone number, address, payment details (if applicable).
Child Information: limited details such as first name, age, and relevant health or safety needs — always provided by a parent/guardian.
Website Data: IP address, browser type, device information, and site usage data collected through cookies.
Other Voluntary Information: information you provide when contacting us, subscribing to updates, or giving feedback.

Where reasonable and practicable, we collect personal information directly from you.

2. Purpose of Collection

We collect, hold, use, and disclose personal information to:

Deliver SafeKidz programs and services.
Communicate with parents/guardians about enrolments, updates, and events.
Improve our website, resources, and services.
Maintain enrolment and safety records.
Comply with our legal and regulatory obligations.

We do not use or disclose personal information for purposes other than those set out above, unless:

you consent; or
we are required or authorised by law.

3. Storage and Security

We store personal information securely in physical files and/or electronic databases. We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.

When personal information is no longer required, we take reasonable steps to destroy or permanently de-identify it.

4. Disclosure of Information

We may disclose personal information:

to trusted third-party service providers (e.g., website hosting, IT support, communications services), who are bound by confidentiality obligations;
to funding bodies or government agencies if required;
with your consent, or as required or authorised by law.

We do not disclose personal information outside Australia unless necessary (for example, where a service provider uses secure overseas servers). If this occurs, we take reasonable steps to ensure the recipient complies with the APPs.

5. Access and Correction

You have the right to access the personal information we hold about you and to request corrections if it is inaccurate, out of date, incomplete, or misleading.

Requests should be made in writing (see Section 9). We will respond within a reasonable period and may require verification of your identity.

6. Children’s Privacy

While our programs are for children, the SafeKidz website is directed at parents and guardians. We do not knowingly collect personal information directly from children under 13. All child-related information is collected from, and managed with, the consent of a parent or guardian.

7. Cookies and Website Tracking

Our website may use cookies to improve user experience and analyse site performance. You can disable cookies through your browser, though some features may not work properly.

8. Complaints

If you believe we have breached the APPs, please contact us in writing. We will investigate and respond within a reasonable time.

If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC):

Website: www.oaic.gov.au
Phone: 1300 363 992

9. Contact Us

If you have any questions, requests, or complaints regarding this Privacy Policy, please contact us:

SafeKidz
Email: info@safekidz.world
Phone: 0404277858
Address: PO Box 698, Narellan, NSW, 2567, Australia

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be published on our website, with the date updated above.